Our Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal information Virtual Helper ("we," "us," or "our") collects, how we use it, and what rights you have regarding your information. By visiting our website or submitting information through our contact form, you agree to the practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide when you fill out our contact form or communicate with us directly. This may include:

Your first and last name

Your email address

Your phone number

Your business name

The service(s) you are interested in

Any additional details you share in your message

We do not collect payment information directly through our website. Any payments are handled separately through secure third-party platforms.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

To respond to your inquiry or message

To schedule and conduct your free discovery call

To provide virtual assistant and bookkeeping services you have requested

To send follow-up communications related to your inquiry or our services

To improve the quality of our services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following trusted third-party services to operate our website and handle communications. Each has its own privacy policy governing how your data is handled:

GoDaddy (Website Hosting): Our website is hosted on GoDaddy. GoDaddy may collect technical data such as IP addresses and browser information as part of standard web hosting operations. Learn more at godaddy.com/legal/agreements/privacy-policy.

Formspree (Contact Form): When you submit our contact form, your information is processed and delivered to us via Formspree. Formspree stores submitted form data temporarily to deliver it securely. Learn more at formspree.io/legal/privacy-policy.

Google Analytics (Website Analytics): Our website uses Google Analytics to understand how visitors interact with our site. This service collects anonymous usage data such as pages visited, time on site, and general location. Google Analytics does not collect personally identifiable information. Learn more at policies.google.com/privacy.

4. Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience and collect anonymous analytics data through Google Analytics. Cookies do not contain your personal information and cannot be used to identify you individually.

You can disable cookies at any time through your browser settings. Please note that disabling cookies may affect some features of the website.

5. Data Storage & Security

We take the security of your personal information seriously. Your information is:

Accessible only to Deborah Polk and authorized service providers

Never sold or disclosed to unauthorized third parties

Stored using industry-standard security practices

Retained only as long as necessary to fulfill the purposes described in this policy

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you

Request that we correct any inaccurate information

Request that we delete your personal information from our records

Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us at the email address listed at the bottom of this policy. We will respond to all requests within 30 days.\

7. Children's Privacy

Our website and services are intended for adults and business owners only. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

8. Links to Other Websites

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Business Name: Virtual Helper

Owner: Deborah Polk

Email: dpolkva@gmail.com

Website: yourvirtualhelper.com

We are committed to resolving any privacy concerns promptly and transparently.